Vendor Window

Vendor scheduling for hotels and venues

Vendor logistics, on one schedule.

Replace the email threads, security-desk calls, and stray spreadsheets behind every load-in. Vendors book their own dock time. Your team approves it. Security gets the list.

Request beta access See how it works

Built for hotels, convention centers, and entertainment venues.

Event crew unloading road cases at a hotel loading entrance
Today's load-insTue, June 16
  • 7:30 AMCoastal FreightDock 1Approved
  • 9:00 AMBrightline AVFreight elevatorApproved
  • 10:30 AMBloom & Stem FloralsDock 2Pending

Coordinating vendor access shouldn't take all day.

Double-booked docks

Two vendors show up for the same slot because there's no single source of truth.

Phone tag with every vendor

Confirming a time means a call, a text, and an email thread, every single load-in.

No visibility for security

The front desk has no idea who's arriving, when, or why.

Hotel staff setting banquet tables while an AV crew rigs lighting

For the building

Run the building, not the inbox.

Define your docks, freight elevators, and quiet hours once. Every load-in for the day lands on one calendar your whole team can see.

  • Approve or decline requests in one click
  • Overlaps flagged before they happen
  • Multiple properties from one account

For vendors

Book a load-in in under a minute.

Vendors open your booking link, see which docks and elevators are free, and request the time they need. No account, no back-and-forth. They can look up or change their reservation any time with their email.

  • Live availability for every dock and elevator
  • Book several resources at once
  • Upload a certificate of insurance with the request

The Harbor Hotel · Book a load-in

Dock 1 — Tuesday, June 16

9:00
9:30
10:00
10:30
11:00
11:30
1:00
1:30
9:30 – 10:30 AM · 1 hourRequest this time
Security officer checking in a vendor at a back-of-house entrance

For security

The front desk knows who's coming.

Security gets a printable daily manifest with every vendor, dock, and arrival window. Planners, photographers, and DJs send a quick arrival notice, so nobody is a surprise at the door.

  • Printable manifest or CSV for each day
  • Arrival notices without booking a dock
  • Every change logged with who and when

How it works

  1. 1

    Set the rules

    Add your docks and elevators, booking hours, and blackout dates.

  2. 2

    Share your link

    Vendors pick a real, open time. You approve it or they're confirmed instantly.

  3. 3

    Hand off the manifest

    Security prints the day's list of every arrival before the first truck pulls in.

Now accepting beta venues.

We're working with a small group of hotels and venues to shape Vendor Window. Tell us about your property.

Request beta access